Soverin - Mailbox access issues for a small amount of our customers – Incident details

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Mailbox access issues for a small amount of our customers

ResolvedDegraded performance1 hour 29 minutes

Affected

Webmail (Roundcube)

Major outage from 2:43 PM to 4:12 PM

Webmail (Aurora)

Major outage from 2:43 PM to 4:12 PM

IMAP (binnenkomende mail)

Major outage from 2:43 PM to 4:12 PM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

  • InvestigatingUTC

    We are currently investigating this incident. One storage server is reporting slowness and connection issues.